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To place an order abroad, you place an order on the website, the manager weighs the goods and calculates the delivery cost, adds the delivery cost to the order and sends you a link to payment.

Delivery is carried out by the transport company Ukrposhta in a standard way at the carrier's tariffs.
Approximate cost of delivery for a parcel weight:
0-250g - $ 7.6 (for example, 2 oils, leather or 4 stones without blanks)
250-500g - $ 11.5 (for example, a set of 4 stones on forms)
500-1000g - $ 20 (for example, 4 stones on blanks with oil or powder, or 2 sets of stones on blanks)
1000-1500g - $ 30 (several sets of stones, oil, silicon carbide powder).
These are prices for most countries, for some countries there are delivery features (longer distance, not all possible delivery methods, etc.). For such countries, the shipping cost will be slightly higher.

The approximate delivery time is 14-30 business days. The period may be longer, depending on the specifics of delivery to your country.

It is possible to arrange delivery by EMS, for this contact support, or leave a note in the order.

After paying for the order, we collect your order and ship within 1-3 business days.

If you are unable to place an order, contact the online chat or Viber / WhatsApp +380688920760, we will find out the reason and will definitely help you.

When the item arrives in your country, you may need to pay customs fees. Whether they will be credited and their amount depends on the amount of your order and the legislation of your specific country. The customs fees are the responsibility of the buyer.

The return of the goods is possible according to the legislation of Ukraine within 14 calendar days, provided that it is not used and the presentation is preserved. The cost of delivery is paid by the buyer.

After inspecting the integrity of the returned goods, the payment is refunded.

Payment in Ukraine is possible in the following ways:
- cash on delivery
- to map
- by bank transfer
- by the link of the WayForPay payment system (using GooglePay, ApplePay, card, etc.)
- payment in installments from PrivatBank (for this method you need to have a PrivatBank card with the required limit and money on it for the first installment).

Payment from abroad is made using the link of the WayForPay payment system (using GooglePay, ApplePay, card, etc.). After placing an order and calculating the delivery, we will send you a payment link by e-mail, by clicking on which you can pay by a convenient method for you.

Factory defect warranty 1 year.
If a breakdown occurs in the event of physical wear or improper operation, it is possible to replace parts of the assemblies. The costs are borne by the buyer.